Occupational health and safety management
To align more closely with international developments in occupational health and safety management, enhance regulatory compliance, and proactively respond to customers' focus on occupational health and safety issues, Primax Group has implemented the ISO 45001 Occupational Health and Safety Management System across all of its major production sites. These include three manufacturing facilities in Mainland China, the Primax Thailand plant, two Tymphany facilities in Mainland China, the Tymphany Thailand plant, and the Czech Republic plant, totaling eight sites. All sites have undergone external verification by a third-party certification body (SGS) and have obtained ISO 45001 certification. Although Primax (Taipei) and Tymphany (Taipei) office sites have not yet undergone external audits for ISO 45001, they are nevertheless governed by this management system and its related procedures. The Primax (Taipei) headquarters plans to schedule an external ISO 45001 audit and obtain certification after the commencement of operations at the Hsinchu facility in 2025. The scope of the management system covers 100% of all workers across the Group, including employees as well as both regular and temporary non-employee workers. All production sites and Primax (Taipei) conduct regular internal and external audits.
Occupational Health and Safety management unit
Primax believes that providing employees with a safe and healthy workplace is a fundamental obligation and responsibility of the Company. To effectively protect employees' health and safety rights, all Group facilities have established Occupational Health and Safety Committees composed of labor and management representatives in accordance with local regulations. These committees hold regular meetings to ensure that employees can raise concerns about existing or potential issues in their working environments. The resulting improvements and preventive measures help create a safer and more comfortable workplace.
In Taiwan, the Occupational Health and Safety Committee holds quarterly meetings, all of which are attended by employee representatives. At facilities in Mainland China, occupational health and safety issues are communicated through worker-related meetings arranged quarterly or annually in line with local regulations, with employee representatives participating in every meeting. In Thailand, five employee representatives are designated to attend monthly safety meetings as required by local regulations. In the Czech Republic, the plant continues to maintain an employee participation system, holding monthly labor meetings that provide all employees with opportunities to express their views on working conditions and occupational safety, thereby fostering robust communication mechanisms.
Starting in 2024, to coordinate the Group's occupational health and safety management resources, systems, objectives, and audits, as well as to fulfill customer requirements, ensure compliance with local laws, and further advance internal sustainability goals, an HSE Office was established under the Chairman. This office communicates with employees on occupational health and safety issues based on site operations and annual priorities. The scope of these communications broadly covers training planning and execution, near-miss and injury incident reviews, medical facility usage statistics, audit findings and corrective actions, fire safety, equipment operation safety, electrical safety, and chemical safety.
Occupational hazard identification and risk assessment process
Primax conducts occupational health and safety hazard identification and risk assessment in accordance with the requirements of ISO 45001:2018. The Company has clearly defined that the Environmental, Health, and Safety Management System Implementation Team must establish a Hazard Identification Team, which includes representatives from all departments. Departmental representatives are individuals who have received training in hazard identification and risk assessment and have been certified as qualified personnel. Primax carries out hazard identification and risk assessment annually. These activities cover both routine and non-routine operations and include activities and services involving Primax employees, contractors, suppliers, and visitors entering the workplace, as well as facilities provided by the organization or other parties within the work environment. Any risk levels screened and classified as high or above in the hazard identification and risk assessment forms are prioritized for improvement and serve as a critical basis for setting occupational health and safety objectives and plans. Lower-level risks are incorporated into routine operational controls.
In 2024, eight major manufacturing sites in China, Thailand, and the Czech Republic conducted 2,714 occupational health and safety hazard identification and risk assessment activities, with no high-risk items identified. The sites continued to proactively identify potential hazards and risks through inspections, internal audits, and external audits. Throughout 2024, a total of 913 deficiencies were identified, with a remediation rate of 94.7%, and follow-up is ongoing for items that have not yet been fully addressed.
Incident reporting and investigation procedures
All plant sites of Primax Group have implemented "Safety and Health Incident Reporting Procedures" and "Incident Investigation and Resolution Procedures"; workers are able to escalate any work-related injuries, accidents, and close calls to the line manager/shift leader/head of production line/security staff upon occurrence.
Should any occupational hazard and danger be reported by workers and execution of related operations be found endangering personal safety, workers are allowed to cease work activities or take appropriate response measures and evacuate from the workplace. The Company may not reduce workers' wage or benefits, or terminate employment or contract with workers, for the above actions.
In the event of injury or death, workers are expected to call the emergency reporting hotline immediately andhelp the injured seek medical attention, and shall notify and file reports with relevant government agencies within 24 hours. For each incident occurred, the Company will assign a level to the investigation depending on the severity, and then assemble aninvestigation team comprising members from appropriate levels of management to establish the cause of accident as well as improvement solutions. All improvement measures are to be strictly enforced and monitored. Based on the outcome of the accident investigation, the Company will revise its safety and health procedures to prevent recurrence of similar accidents.
Training and injury prevention
To effectively improve workplace safety across all sites and proactively build a low-injury work environment that safeguards employees' occupational health and safety, Primax Group has enhanced training and awareness initiatives targeting senior managers, safety auditors, and all employees. In addition to regularly providing occupational health and safety education and training on topics such as first aid, machine safety, chemical safety, radiation safety, hazard risk identification, occupational hygiene, emergency response, and occupational disease prevention, each production facility also organizes periodic training for safety officers to obtain relevant certifications. In line with environmental management requirements, the Group has actively delivered training on energy conservation, waste-free landfill practices, and waste gas treatment. These programs not only build awareness of occupational health and safety risks but also reinforce environmental sustainability awareness among employees. In 2024, Primax Group offered a wide range of training programs covering fire evacuation, chemical safety, zero landfill waste practices, energy conservation knowledge, and evacuation drills, with a total of 31,509 employee participations. The total training investment amounted to NT$1,238,505.
All sites also strictly manage in-plant equipment. Any new installations or modifications must undergo review by HSE personnel before implementation to mitigate the risk of accidental incidents. These measures reflect the Group's strong commitment to creating an environmentally responsible, safe, and healthy workplace. Looking ahead, the Company aims to continue establishing a comprehensive emergency response system to protect employees in the event of fires, earthquakes, explosions, natural disasters, or workplace accidents.
Contractor Safety Management
In addition to complying with local regulations, Primax also assumes responsibility for the occupational safety of its employees and non-employed workers. Primax Group establishes the“ Procedurefor Management of Contractors' Construction Safety” in the plants in China, and“ Procedure for Management of Contractors' Construction Operation” in the locations in Taiwan, demanding that all contractors should be required to sign a "Contractor Statement" to be qualified to perform works for the Group. All contractors that perform works on plant premises will have to be informed of "Work Environment and Hazards"and "Important Notes for Contractors Working within Plant Premise,"and are instructed to comply with "Contractor Safety and Health Codeof Conduct" and sign the "Work Safety Commitment." Contractors are required to submit a "Construction Work Permit" and seek approval before commencing work; once construction has been completed, the supervising unit will issue a "Completion and Safety Confirmation Form."If the construction fails to meet safety rules, the responsible department will issue an improvement order and demand corrections to be made by the contractor within the given time. Any accident that arises inrelation to the works performed by contractors and their personnel at Primax's premise, such as occupational accidents, fire, explosion etc.,will be reported, investigated, analyzed, and recorded according to Primax's accident investigation and improvement procedures.
Occupational injuries
In addition to correcting existing and potential workplace safety concerns, Primax Group monitors statistics such as employees' work-related injury, occupational illness, days lost, absenteeism etc as a means for assessing the effectiveness of workplace health and safety measures, and tracking reduction or even total avoidance of safety and health incidents. Primax Group also monitors its operations for defect and areas of improvement concerning specific health and safety management issues. Any defects uncovered are resolved in the shortest time possible with prevention measures implemented to eliminate safety/health concerns or unfair treatments.
In 2023 , Primax Group had a total of 52 occupational injuries ( 11 in Mainland China, 41 in Thailand).The percentage of occupational accidents was 0.52 %. All incidents were promptly handled, and we provided assistance to the injured employees in filing insurance claims and adjusting their work duties based on their recovery status. Meanwhile, in order to prevent future occupational injuries, we further analyze the root cause of the incident and plan countermeasures. For the crush injuries occurring frequently, protective covers and barriers have been installed to prevent the fingers from accidentally entering the crevices and thereby causing accidents. We also arrange safety training courses and increase the frequency of on-site inspections to enhance the safety awareness of employees and reduce accidental injuries caused negligently. Further, there were 13 non-work-related injuries in 2023 . Most ofthem were traffic accidents and fall-over during the commuting to and from work. We have reinforced the employees' awareness toward the safety of commuting to and from work, and reminded employees through the radio to avoid looking at their mobile phones while walking.
Employee health and comprehensive care
Primax Group has always placed great importance on employee health. In addition to regularly organizing health promotion activities and educational campaigns, each operational site has established medical facilities to provide health consultations and health management services, with the goal of continuously building a healthy workplace. The Group conducts employee health examinations in compliance with local regulations. In addition to general health checks, specific screening items are provided in three stages — pre-employment, during employment, and upon departure — for high-risk positions such as dispensing, printing, soldering, forklift operation, electrical work, noise exposure, dust exposure, laser operation, and X-ray operation. These targeted examinations include ultrasound scans, lung function tests, bilirubin analysis, hearing assessments, trace element testing, and ophthalmologic evaluations. For employees working with X-ray equipment,additional comprehensive health screenings are conducted, including examinations of the skin, liver, kidneys, lymph nodes, and thyroid gland. Common abnormal risk factors include noise exposure, dust inhalation, and chemical handling. If any such abnormalities are detected, the Group promptly conducts re-examinations. Once an abnormal result is confirmed and the employee is deemed unfit to continue their current duties due to health reasons, a job reassignment or reduction in exposure to relevant risk factors will be considered. The Group also continues to track the employee’s health condition over time. Since the establishment of the Group's HSE Office, achieving zero occupational disease cases has been set as a priority objective. In 2024, all major sites successfully met this goal.
Primax (Taipei) Headquarters and Tymphany (Taipei) are primarily office-based operations. Regular general health examinations are conducted, and employees identified as high-risk based on the results are closely monitored by nursing staff. A follow-up examination is provided free of charge six months later to enable early detection and early treatment of any health issues in a comprehensive manner. In 2024, a total of 405 employees at Primax (Taipei) Headquarters and Tymphany (Taipei) participated in health examinations.
Mitigate employee health risks through health promotion activities
In 2024, the Group's facilities in Mainland China and Thailand organized a wide variety of health promotion activities, including Sports Month, campus sports meets, basketball tournaments, and billiards competitions. Multiple themed health seminars were also held, covering topics such as annual health examination report interpretation, stroke prevention education, office health and wellness, managing chronic diseases, and general health knowledge. Every Friday during lunch, vegetarian options are offered through a dedicated counter to provide employees with healthy meal choices. Additionally, the cafeteria menu features health tips to encourage nutritious eating habits. This year, exercise programs were further integrated with an ecosystem rewards system that motivates employees to participate in activities such as spinning, yoga, and dance fitness. Employees can accumulate points to redeem ESG-themedmerchandise, supporting the development of lasting exercise habits. In cooperation with the Shijie Government, Primax (Dongguan) and Tymphany (Dongguan) also hosted on-sitecervical and breast cancer screenings to care for the health of female employees.
Mental Health Promotion and Employee Care
Primax places great importance on supporting employees' mental health and recognizes that providing a friendly, balanced work environment is one of the Company's most fundamental responsibilities. At the Taipei Headquarters, an Employee Assistance Program (EAP) hotline is available to ensure that employees' medical, legal, and psychological issues are effectively addressed. According to statistics, from 2020 to 2024, the number of employees using Phase I counseling services increased year by year, indicating that employees are increasingly willing to access these services and trust that the program can help them resolve their concerns.
In 2024, two EAP-themed seminars were conducted, covering topics such as personal relationships, family and parenting, and personality and interest development. These sessions helped employees address pressures related to achieving work-life balance. A total of 122 employees attended, and the satisfaction ratings for the seminars were all above 5.3 out of 6 points, reflecting their strong popularity among employees.
